A clear and practical way to work with us.

We do not force businesses into a fixed software package. The scope and commercial model are shaped around the problem, complexity, integrations, usage and level of support required.

Four step Webisat delivery flow: understand the requirement, define scope, build the solution, then launch and support it

Engagement models for different stages of a technology requirement.

Whether you are exploring an idea, improving one process or building a larger system, we define the work clearly before you commit.

Illustration of a technology engagement moving from process automation through integration to a custom business solution

Initial Consultation

Complimentary(initial conversation)

For organisations that want to discuss a requirement, operational issue or technology opportunity before deciding on the next step.

✓Business and workflow discussion
✓Initial process issue identification
✓Technology opportunity discussion
✓No obligation to proceed

Recommended first project

Defined Project

Custom scope(one valuable workflow)

For a clearly scoped website, automation, integration or software requirement with agreed deliverables and milestones.

✓Detailed workflow mapping
✓Solution design and implementation
✓Required integrations
✓Testing, rollout and handover

Custom Solution

Custom proposal(based on scope)

For broader software, AI or integration work that requires solution design, staged implementation and ongoing support options.

✓Solution architecture and milestones
✓Custom software / AI implementation
✓Integration and data considerations
✓Deployment and ongoing support options

Every implementation receives a written scope covering features, responsibilities, integrations, external costs, timeline, support and payment terms before work begins.

What can influence the final cost?

A simple automation and a business critical integrated system should not be priced the same. We scope around the actual effort and risk.

Workflow complexity

Number of steps, users, approvals, exceptions and business rules involved.

Depends on scope

Systems & integrations

APIs, databases, messaging, telephony, existing software and external services.

Depends on scope

External usage

AI models, WhatsApp, telephony, hosting and paid software may carry separate usage charges.

Billed separately

Data & security

Sensitive information, access controls, audit needs and compliance requirements can change implementation effort.

Assessed upfront

Custom interfaces

Portals, dashboards, mobile workflows or specialised user experiences add design and development effort.

Defined in proposal

Ongoing optimisation

Monitoring, updates, content changes, support and continuous improvement can be provided separately.

Optional support plan

Know what is being built before you commit.

We prefer clear scope, measurable outcomes and visible external costs. If a simpler solution can solve the problem, we will recommend the simpler solution.

Every proposal can define

✓Business problem and target outcome
✓Features, integrations and exclusions
✓Delivery milestones and responsibilities
✓External services and usage costs
✓Testing, handover and support
✓Payment terms agreed before implementation